Can you fly one way to australia
They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats note that the broken seat was not aisle. So it just shows that they don't want to accept that they messed up.
They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again. Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about. I'm just glad we found it on the ground, instead of in the air.
Pros: "The main course" Cons: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal. Pros: "Staff worked very hard and were very helpful. The flight was not pleasant because of the crying and screaming children around us. Pros: "Loved the hot towel service" Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available.
Personal air conditioning would be great, I was too hot the entire flight". Pros: "Great crew, good food best I've had on an airplane , plenty of drinks, and a good entertainment system. Great airline. Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg. Pros: "Excellent service.
Good food. Very attentive and responsive flight crew. Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes so cute! Although I did not use it as much, the entertainment seemed top-notch. All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea from LA.
Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it. It either said we had hours of flying time or 3. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird. Pros: "The attendants are pleasant to the eye, thats about it. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying.
Pros: "I like the personal TV, my foot rest and water holder frequent water serve," Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA". Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it.
Also it was so warm! I have no idea if there was a fan. Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline.
My first experience and quite frankly I will fly SIA whenever possible. But not overly so. Pros: "The aircraft was clean, new, spacious and quiet.
The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it.
Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery.
For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. We boarded and disembarked through the business sections and the aisles were too narrow. Having said that will keep flying them. Pros: "Lounge experience was excellent.
Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines. Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews.
I'd fly again on Singapore Air over other domestic airlines and Japanese airlines. No issues if you travel with your own.
Pros: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class. Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand. Pros: "Almost everything" Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom.
Pros: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch" Cons: "I would have wished for better back supported seats.
We came back from Europe and needed to take a domestic flight to Palmerston North. We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg.
When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end.
Hopefully next time we won't encounter the same problems. Pros: "I like how everything went to be honest. No complaints : " Cons: "I enjoyed it all : ". Pros: "The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight.
Would have appreciated 72 hours notice of this new rule. Pros: "Crew was okay. Nothing special but not bad. Pros: "Movies, texting other seats, requesting food and water from my screen". Pros: "wasn't able to incline my seat Cons: "We got off an hour and a half late as there was an audio technical problem.
Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated.
Pros: "Outstanding crew -- attentive but not overbearing. Very pleasant for a hour flight. Pros: "The option to gate check strollers for easy access with a toddler" Cons: "The stroller wasn't delivered to the gate by Air New Zealand". Pros: "Quick boarding" Cons: "Delayed for about one hour.
Pros: "Crew were lovely. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time.
Pros: "Food vegan was good on all sectors" Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate". Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly.
Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed. Cons: "If the customer is given the option of special meal - 1. I selected Hindu meal as per option and was being served Veg Jain Meal. Should be made available. Though I booked the flight for both me and my wife and the special meal request was for both, the wrong Veg meal was made available only to my wife.
Something is not right with their system. One you serve what you make us select and then the system is recording only for one passenger. Pros: "staff was lovely" Cons: "didn't have a second pillow in business class bed was too flat for me.
Pros: "Not much" Cons: "My flight was moved up three hours and we were not notified. Two others we were traveling with were. Some people received meals and drinks and the flight attendants had a list of which seats.
Apparently we weren't entitled to any. We were not treated the same as the others next to us. It was not an option. Perhaps only Australians were entitled.
Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand.
So there I am from the USA in a foreign country boarding a flight being asked to pay nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Pros: "Meal was excellent" Cons: "Would have liked a blanket, it was a bit cold. Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on.
Pros: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help.
They didn't make a huge deal out of small problems, as so many seem to like doing. Cons: "Boarding is an issue. Please have more staff in the early stages of boarding to make sure people go to the correct lines. It's not immediately obvious and leads to frustration. I wasn't too bothered as I worked it out quickly but I could hear many others expressing their frustration around me.
I was disappointed in the movie selection. I wanted more new release movies to choose from. Cabin crew friendly and polite. Love the wine! Put up with being cramped.. Thank You everyone involved! Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking.
We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out!
My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine.
Pros: "Staff was nice. Pros: "VERY friendly and genuine! Pros: "Excellent service, prompt attention, really great flight experience". Pros: "Crew, cleanliness, movies" Cons: "Meals were so-so.
Pros: "Everyone on the plane acted like they were doing you a favor by flying with them more than likely we won't use them again Pros: "I liked the entertainment selection. There were plenty of movies to choose from--and I do mean a massive selection. Also, the food was better than I usually expect from airplane food. The crew was very friendly.
I was lucky to have an empty middle seat which merits the "good" rating over the "okay" , but even with that, maneuvering was difficult trying to get stuff from the carry on stored beneath the seat, etc. Things got worse when the person in front of me decided to put his chair back all the way into my face. However, when I got into the plane, the lady that was going to be seating next to me asked me if I could change my seat with her husband; which was a regular seat.
In order to avoid an awkward 12 hour flight, I agreed to change my bigger seat for a smaller seat. I felt disappointment that Air New Zealand separates parties and leaves room for uncomfortable situations. I really did not know what to do in this scenario, I paid for that seat but was in a way forced to give it a away without any refund in order to avoid 12 hours seating with some stranger's wife.
Cons: "Can't check in online with a VA per locator. You have to call VA and forcefully ask for it. VA totally unhelpful. And when you get the ANZ number, they charge you to book a seat. Any seat. Pros: "Some of the crew were excellent service wise" Cons: "Some of the crew were less than what I would expect service wise".
Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business. Cons: "The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much.
The breakfast was OK - nothing special". Pros: "The best ever business class check in and superior lounge and breakfast. Pros: "Very attentive crew, layout, comfort" Cons: "I enjoyed everything I wa".
Cons: "People allowed to bring on too much carry on that will not fit so we all wait in the aisle behind them. Pros: "The flight was comfortable. The crew was friendly it was a smooth flight the food was good and I enjoyed the snacks also. The plane landed on time but was sent to the wrong dock and that caused a lot of time wastage.
This seems to happen in Australian airports more than anywhere else. Pros: "Business class flat bed is proper flat with amazing bedding.
Airline is professional but doesn't take themselves too seriously. There when you need them, no attitude when you request something. Pros: "I fly this route quite often and can't imagine using another airline. Always professional, always comfortable, always fun. Staff, food and entertainment are top notch.
I literally trust the pilots with my life. Never to be seen again. Could be worse, I suppose. Pros: "I liked how welcoming the environment was. I also liked the wide variety of entertainment. Also, there was a lot of advertisement. Cons: "Luggage lost I will be calling HA when I return from my cruise to enter a complaint. Pros: "No delays whatsoever, we left almost on the dot.
Friendly staff, decent snacks and good in-flight entertainment. Pros: "flight was cancelled" Cons: "almost missed my overseas connection".
Pros: "Entertainment choices good" Cons: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight. Pros: "Selection of films good. Thankful for complimentary earphones. Thankful for pillow and blanket too. Sandwich was terrible. Bread hard and difficult to bite. Not enough restrooms. Aisle is narrow. When waiting for restroom behind row 35? Pros: "I liked the movie options and the constant attention with beverages and snacks" Cons: "Everything was great!
Pros: "Everything was great, easy going, aloha way. Pros: "The seats were nice. Not very good. Pros: "Everything was good and as expected except the plane was not ready to leave on schedule. Everything else was the way it should have been. Good job otherwise.
Cons: "The hot meal portion was too small. The sandwiches was tasteless. Pros: "I had a great flight with Hawaiian. Pros: "The complimentary sandwich and chips were appreciated. Travellers with cancelled flights may have been issued a Tigerair flight credit or a Virgin Australia flight credit.
Conditional credits are available to travellers who purchased a ticket on or before 20 April and have not received any form of reimbursement or re-accommodation. Those with a Tigerair flight credit may also transfer their flight credit into a conditional credit for immediate travel on Virgin Australia flights valid until 30 June Please see the Future Flights credits page for more updates.
View latest updates on the Virgin Australia website. Virgin Australia has suspended all international flights until further notice.
Guests may travel with no change fees on travel bookings on domestic flights up to 30 April and international travel through 31 December Those who wish to cancel their flights will be refunded as a Future Flight Credit.
Refund to original payment method is not available. There are many practical steps you can take. Regularly wash your hands with soap and water or an alcohol-based hand gel , avoid touching eyes, nose and mouth and stay at least a metre away from someone who is coughing or sneezing.
Read more advice from the World Health Organization. First of all, call the airline, hotel or online travel agent you booked with. Not sure which company you used? Call the airline or online travel agent you booked with. With so many travel plans changed, it may take longer than usual to speak to someone who can help but keep trying.
If you have travel insurance, get in touch with your provider as well. If you are looking for more information, consult our article on what to do if your flight gets cancelled. It all depends on your policy. Note that some travel insurance companies are not giving refunds for Coronavirus flight cancellations on flights booked after a Coronavirus became a known event.
For more answers to commonly asked questions, click here. You can read more about how Coronavirus is affecting travel in Australia and more frequently asked questions in our article: Your COVID travel questions answered. Well we'd love it if you left us a review. It only takes 30 seconds, we promise! News Coronavirus Travel Advice All articles.
Times are tough for travellers. But with the world preparing to reopen in , we're here to keep you dreaming and planning for your next adventure - whether that's a staycation or flying off to parts unknown. Until then, we've got the latest COVID travel advice and updates to keep you up to date and ready to go. Coronavirus travel updates Coronavirus travel information is changing every day which can make it hard to keep up with the facts that are most relevant to you.
Dreaming of your next trip? How can I stay safe during the Coronavirus outbreak? I want to cancel my travel plans.
How do I do this and can I get a refund? My flight has been cancelled due to Coronavirus travel restrictions. They also promised a trial of swapping hotel quarantine for one-week home isolation for the vaccinated. During the current phase one focused on vaccinating, preparing and planning, arrival caps will reduce by 50 per cent from 6, passengers a week to just 3, The change will come into effect by 14 July but will be introduced at the same time as increased Qantas repatriation flights to the Howard Springs quarantine centre in Darwin.
That increase will seemingly be in addition to the new Qantas repatriation flights announced in May. The flag carrier has been using its Dreamliners for the missions, which have a capacity to carry around passengers each. The arrival caps will then return to their current levels in phase two, with larger caps for vaccinated travellers.
In this phase, lockdowns will only be used in extreme circumstances and vaccinated citizens will face eased restrictions. More students and skilled migrants will likely be welcomed, too. In the third phase, the virus will be managed like another infectious disease and phase four would see the country return to normality. Arrival caps were introduced in July and initially sat at 4,, before increasing to 6, at the end of and then decreasing to just over 4, in January , before finally returning to more than 6, early this year.
Start your very own aviation journey with Australian Aviation. You need a better travel agent. Nobody in their right mind would risk a 44hr journey using multiple airlines, including Air Moldova. The risk of getting offloaded halfway through the journey would be high, and no reputable travel agent would ever recommend such a booking. Well done on a clickbait headline. These are real fares, that people can purchase. AUS citizens who travelled out of Australia while this pandemic was escalating,took a risk in not being able to return.
Our major cities are simply not able to accommodate them all back here in hotel quarantine, a mammoth task as it is. I wasnt able to travel to the UK last year for my fathers funeral, as many s of others would have been in the same situation.
0コメント